Kiosk / CityPost® platform

Kiosk software that helps people move.

Pivotal’s kiosk software turns public touchpoints into useful, accessible experiences for wayfinding, local discovery, transit information, and community connection.

Founded in public space.CityPost® traces its kiosk platform back to New York City’s first civic kiosk network in 2012 — with the operational lessons to match.

Designed for the interaction

A kiosk should answer the next question.

The best public interface is clear, inclusive, and connected to what is happening around it. Pivotal brings the experience layer and the operating detail together.

01 / Wayfinding

Make the route clear.

Build map-led navigation, destination discovery, and ADA-ready routing into an experience that works for visitors and residents.

02 / Connectivity

Keep people connected.

Support 5G Wi-Fi hotspots, real-time transit information, local content, and useful handoffs from the public surface to a personal device.

03 / Control

Give operators visibility.

Manage content, service messages, and network health across kiosks and companion signage from one connected platform.

600DART screens across 13 municipalities
2012CityPost civic kiosk history
ADAReady wayfinding experiences

Proof in the field

Public touchpoints, operated as infrastructure.

DART / Dallas–Fort Worth

America’s largest municipal kiosk network.

DART awarded Pivotal a 10-year contract covering 600 screens across 13 municipalities. The infrastructure now supports transit riders and the DART LocalLift™ small-business program, connecting North Texas entrepreneurs with the public network.

600 screens / 13 municipalities / 10-year contract
Airports / Reno–Tahoe proof point

Information at the gate.

Pivotal has deployed interactive kiosks and digital signage across multiple airports, bringing traveler wayfinding, local discovery, transit information, and real-time content into one connected experience.

Kiosk + signage deployments / multiple airports

From touch to outcome

Build the experience around real needs.

Understand the journey

Identify where people pause, what they need to know, and which accessibility or language needs shape the interaction.

Design the handoff

Connect maps, transit, Wi-Fi, local discovery, and mobile continuation so the kiosk is useful without becoming a dead end.

Operate the network

Keep content current, measure usage, and resolve issues across every public touchpoint with a managed operating model.

Give every visitor a clearer next move.

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